PRIVACY POLICY

By using certain parts of this site, by subscribing to the newsletter you provide information that allows you to identify yourself as a person. This is only done for the purpose of providing our services and information and if you give your consent.

Your personal data will be processed in accordance with the provisions of the European General Data Protection Regulation (AVG) (also known as the General Data Protection Regulation or 'GDPR').

This privacy policy applies to the services of Easy Install sprl/bvba. We are not responsible for the privacy policies of other sites and resources linked to our website, but we do refer to them so that you can find the necessary information.

By using this website you accept this privacy policy.

You always have the right to keep your personal data:

  • Look it up,

  • Have it changed

  • to be deleted.

This can be for one or more entries in different databases. You can also ask to be removed from all databases. You will then be 'forgotten' and will not be contacted in any way. If you make the changes or deletion yourself, this is immediately effective. If you submit a request to make changes, this will be done as soon as possible and at least within 30 days.

How do you assert your rights?

This can be done by sending a simple request to info@easyinstall.be.
Mention always:

  • First and last name of the person you want to delete or change.

  • Mail address of the person you want to delete or change.

  • Which changes you want to make or you want the person to be deleted.

How we process your data:

The person responsible for processing is:

  • Name + (name organisation)

  • Address

  • Phone number

  • Email address

Your personal data will be processed by the following data processors (who also comply with the GDPR rules).

own name + (name of own organisation) + address + telephone number + e-mail address

For sending e-newsletters the data processor Mailchimp is based in the U.S.A. By subscribing to our newsletter you agree to the terms and conditions of Mailchimp. An agreement has been made with this data processor to protect your personal data.

Our webshop is used for the purchase of products. Also here your personal data will be processed and protected. For usage analysis of our website we use Google Analytics. For this purpose, anonymous information about the use of our website is collected. This data is not passed on to Google and is not used for marketing and advertising purposes.

What data is collected?

Only those personal details are collected that are necessary to fulfil a certain part of our service or to send you information.

That may be:

  • First name and surname

  • Email address

  • Home address

  • Work address

  • Phone number

  • VAT number

In forms some information is required (usually marked with an *), this information is needed to provide you with the desired service. Other information - not marked with * - can be useful, but is not absolutely necessary. You choose whether you fill in data here.

No marketing profiles are created on the basis of the data entered or cookies placed (see below).

Why are your personal data kept

Your personal data will be used for a specific purpose (and only for that purpose) with the following legal grounds:

  • Contact form: to answer your question (carry out the assignment).

  • Subscription to newsletter: to send you an occasional newsletter with offers or information that may interest you (consent of the person concerned) This newsletter will only be sent if there is information of interest to you, which may include news from the world of coffee, tips about brewing and buying coffee and price promotions.

  • Purchase form: to be able to process your purchase, to deliver the desired products and to be able to show you other products that may interest you (carry out order and justified interest).

  • Brochure request: to send you the brochure (carry out the assignment) An exception to this is only possible with your explicit permission.

How long are your records kept

Personal data is kept for as long as necessary to provide you with the service that you activated or for which you gave your consent.

Your personal data will be kept for a maximum of 5 years after the last use.

Transfer to third parties

Your personal data will not be passed on to third parties. We only use services that process personal data if we have a processing agreement with them, if they are necessary for our services and provision of information and if they can guarantee the secure storage of personal data with a guarantee for your privacy.

Your personal data will only be passed on if this is necessary for the purpose for which you gave your consent and provided the personal data (sending a newsletter, purchasing a product, booking a service...) or if this is legally required and permitted (e.g. within the framework of a legal investigation).

In this way, a third party is called in for:

  • Providing IT infrastructure (e.g. booking software, sales software, etc.);

  • taking care of (and distributing) newsletters and invitations.

Your personal data will be shared with third parties with your explicit consent. You have the right to revoke this consent at any time, without prejudice to the lawfulness of the processing prior to revocation.

We do not provide personal data to parties located outside the EU, except for Mailchimp and Google.

Minors

We only process personal data of minors (persons under 16 years of age) if written consent has been given by the parent or legal representative. We have absolutely no intention of collecting data about website visitors who are minors, even if they have permission from their parent or legal guardian. However, we cannot check whether a visitor is a minor. You should therefore be involved in your minor's online activities to prevent their data from being processed by us or our partners.

Data security

The computers and Internet connections on which your personal information is stored and transported are protected as much as possible against hacking, installing malware and other improper use. The computers and the network can only be logged in with a username and password. Everyone who can view or know your personal information on behalf of Easy Install sprl/bvba is bound to secrecy of that information. A backup is made of the personal data in order to be able to recover it in case of physical or technical incidents. All employees of Easy Install sprl/bvba are informed about the importance of the protection of personal data and privacy.

If necessary, personal data is pseudonymised and encrypted. The systems are regularly tested and evaluated.

Automatic storage of non-personal data

During a visit to this website, data on the use of the website is automatically stored. These are only non-personal and anonymous data (for example, your IP address is not recorded). We analyse this information with Google Analytics (read the privacy policy of Google and Google Analytics for more information) in order to improve our website, however, no personal information is collected or passed on to Google and other third parties.

Cookies

This website uses functional and analytical cookies. This is done anonymously. Read more about this in our cookie policy.

In short: functional cookies make our website work better, analytical cookies tell us something about how the website is used. No personal data is collected or passed on. The cookies are not used for marketing or advertising purposes.

You can turn cookies off and on in your browser settings and also delete them.

If you do use tracking cookies, you will need to change this.

Facebook, Twitter and other social media

On this site you will find sub-buttons for social media networks. The code behind these buttons - when used - places a cookie on your computer. This is subject to the privacy rules of the social networks. We have no influence on and bear no responsibility for what these networks do with your personal data.

We also have no control over how other social media users use your information after you have shared something on our website.

Changes

This Privacy Statement is subject to change. We will adjust the rules and conditions to protect your privacy as much as possible and to handle your personal data in a transparent way. So take a look again regularly. The last update dates from 31/01/2020.

If it goes wrong?

We handle your personal information as carefully as possible and keep it secure. If something does go wrong, we will inform you as soon as possible and do everything we can to limit the damage.

Spreading your personal information through data theft or data leaks cannot give rise to claims for damages against us.

Complaints

If, despite our precautions, you still have complaints about our use of your personal data, please contact info@easyinstall.be and we will look for a solution. Meer informatie over klachtenprocedures vind je op volgende websites: privacycommissie, Vlaamse Toezichtcommissie.

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